FAQ

How Do I Place An Order?

Placing an order with Retro Industries Inc is simple! Browse our extensive catalog of porcelain and neon signs, select your desired items, and proceed to the checkout. Our user-friendly interface makes it easy for B2B clients to place bulk orders and customize their selections. Don't hesitate to reach out for assistance with large-scale purchases or bespoke designs.

Payment and Shipping

We offer a variety of payment options to accommodate our business clients, ensuring a secure and seamless transaction process. Orders are typically processed within 3-5 business days, with shipping options designed to meet your timeline and budget. Our team is dedicated to providing you with all necessary shipping information and tracking as soon as your order leaves our facility.

Secure Ordering & Payment Options

At Retro Industries Inc, we prioritize your security. Our payment portal is encrypted and compliant with the latest standards, ensuring that your financial information remains confidential. We accept various payment methods including credit cards, ACH transfers, and purchase orders for our B2B clients, making transactions convenient and secure.

Returns & Refunds

We strive for customer satisfaction with every product we sell. If for any reason you are not fully satisfied with your purchase, please contact our customer service team within 14 days of receiving your order. We will guide you through our return process and ensure any eligible refunds are processed promptly, so you can shop with confidence.